Warranty

Warranty Policy:

Lifetime Warranty:

Fab Couture provides a Lifetime Warranty for plating of all our demi-fine jewellery pieces, ensuring you can enjoy the jewellery the way you want to!

 Claim Process:

1. Capture a photo of the tarnished item.
2. Email support@shopfc.in with your order number, photo evidence, and the claim.
3. Self-ship the product to our official address mentioned in the revert email from us and share courier details with AWB number.
4. Upon receiving the product, you'll receive store credit based on the credit terms given below which will be valid for 6 months from the issue date.

Credit Terms:

- 0-6 months: 50% of invoice value
- 6-12 months: 25% of invoice value
- After 12 months: 15% of invoice value

Exclusions from Warranty:

- Damage or breakage because of wear and tear.
- Third-party resizing or alterations.
- Damage to zirconia crystals due to mishandling.
- Loss of crystals or stones on the jewellery.
- Not applicable on luxury handcrafted sets, watches.

Jewlery Care Tips:

- Fab Couture jewellery is crafted for daily use. Just follow the care instruction on our website. 

Breakage Warranty:

- Fab Couture offers a customer-friendly breakage warranty.
- In case of breakage during usage, claim 15% of the product value as store credits valid upto 6 months.